Terms and conditons
Check-out by 11am
Smoking is not allowed on the premisses
Animals are not allowed
Loud gatherings and parties are not allowed
PRICES
All prices are in € (euros) and include VAT.
TOURIST TAX
Tourist tax is not included in the price. At the moment it costs €3.13 per adult per day, children up to the age of 7 are exempt of the tourist tax and children from 7 to 18 years old have a 50% discount.
BOOKING AND PAYMENT
Your booking is made prior to your arrival by a bank transfer to our bank account: SI56 0284 3026 4804 263.
Both credit card or PayPal are accepted as a form of payment. Cash payments are also possible by prior agreement.
The guest pays 50% of the accommodation price when booking. The remaining part is paid at least 7 days before the beginning of the stay at the accommodation.
In the event that the guest does not pay the remaining part of the price of the accommodation within the stipulated period, it is considered that he/she has canceled the accommodation. In this case, the provisions on cancellation of accommodation shall apply.
BOOKING CANCELLATION
Booking cancelation is free of charge up to 7 days before the arrival date. If you cancel your booking 7 days or less before the arrival, you will be charged the full amount of the booking. In case of an early departure, we withhold the entire amount paid for the entire stay.
We reserve the right to cancel the booking and, in special circumstances, the right to withdraw or change it.
CHECK-IN/ENTRY
We are an accommodation without the reception, so you enter the premises by yourself. When making the booking, it is necessary to fill out an online form complete with the personal documents data. After receiving the online form, we will provide you with all the necessary instructions with entry codes.
Entry to the premises is possible from 3:00pm until 11:00pm Later arrival is also possible.
Early arrival is only possible with prior notice, depending on the availability of the accommodation and for an additional fee.
Only guests who are a part of the booking are allowed to stay in the accommodation.
Profik d.o.o. does not take any responsibility for the persons who do not finish the check-in process. Persons who are not registered and who enter and/or stay without our knowledge are themselves materially and criminally responsible for the registration/check-in.
We reserve the right to prohibit the stay if the number of people exceeds the number specified at the time of booking.
CHECK-OUT
Please leave the accommodation by 11:00am. Later check-out is possible and is subject to availability and for an additional fee.
PARKING LOT
Parking is free. Advance reservation for a parking space is mandatory, as we have limited parking spaces. You are entitled to 1 parking space per rented unit.
If you are coming with a larger car, van or camper, please let us know in advance. A parking space will be allocated to you before your arrival.
SMOKING
Smoking is prohibited on the premises. In case of non-compliance, an additional cleaning fee of €200.00 will be charged. The outdoor parts of the house, such as balconies, terraces and courtyards, are an exception.
FOOD
Eagle’s Nest does not offer food/meals.
ANIMALS
Pets are not allowed.
PARTIES AND NIGHT PEACE
Parties and events are not allowed. Peace and quiet are obligatory between 10pm and 8am. CHILDREN
We welcome children ages 8 and up.
CLEANING
We do not offer daily cleaning. Cleaning, change of towels and bed linen is provided by agreement.
In winter, the maid enters the unit every day, to ensure that the room is regularly ventilated. This prevents excess humidity in the unit and mold growth.
PERSONAL ITEMS
We are not responsible for the theft of personal belongings, valuables, documents and means of transport. We are not responsible for forgotten items.
DAMAGE
The guest is responsible for damage caused by his fault or by the fault of those for whom he is responsible and those who visit him. The guest uses all devices in accordance with the instructions for safe use. If installations, furniture, appliances or other equipment are missing or damaged, please notify us – phone +386 (0)30355633. If the guest causes damage intentionally or through negligence, he is obliged to reimburse it.
RIGHT OF ENTRY
We reserve the right to allow the owner and maintenance personnel to enter the facility for emergency maintenance or inspection.
RECORDING AND PHOTOGRAPHING OR CARRYING OUT BUSINESS ACTIVITIES
Different terms and prices apply for renting the units for the purpose of photography or recording.
In the rented premises of the Eagle’s Nest Ljubljana it is prohibited to provide any service. If there is any suspicion about the services being provided, the guest is firstly warned. In case of long term non-compliance, the guest’s stay will be immediately terminated. In this case, the cost of booking will not be returned.
RENTAL
Bicycle/electric scooter rental
The price of renting an electric scooter per day is €30.00 incl. VAT.
We offer a discount for multi-day rentals.
PERSONAL DATA
We protect all acquired data of our guests in accordance with the Personal Data Protection Act (Official Gazette of the RS No. 86/04 and 67/07). By accepting the offer, the guest consents to the use of this data for the purposes of statistical processing and to receiving information regarding our news and offers. If the guest does not consent, he can let us know at check-in. This does not apply to the forwarding of the personal data to the police.
COPYRIGHT
All information, logos and photos published on this website are the property of Profik d.o.o. and are subject to copyright or other forms of intellectual property protection within the framework permitted by law.
LIMITATION OF LIABILITY
Profik d.o.o. will strive to provide accurate and up-to-date information on its website. Users are warned that the data and texts are of an informative nature, therefore it does not guarantee and does not assume any responsibility for their accuracy and completeness of the page. Users use
the content on our website at their own risk. Profik d.o.o. is not responsible for any occasional failure of the site, for any inaccuracy of information, or for any damage caused by the use of inaccurate or incomplete information. Neither is any other legal or physical person who participated in the making and creation of this website responsible for any of the above. For these reasons, it is not responsible for any damage or inconvenience arising from the existence of the website, from access to and/or use and/or inability to use the information on this website and/or for any errors or deficiencies in their content, not depending on whether they were informed of the possibility of such damage. Profik d.o.o. reserves the right to change, add or remove content from its website at any time, in any way, in part or in whole, for any reason and without prior warning.
In case of any misunderstanding/differences, the Slovene version of Terms of Service is the correct version.